Course Methodology

This course uses a combination of interactive activities, group, and individual exercises, role plays, and discussions It also uses tools to assess personal talents and areas of improvement and will help participants devise improvement plans accordingly. Participants will come up with their strategies to overcome real-life scenarios and will be given the chance to challenge and defend their findings.

Course Objectives

By the end of the course, participants will be able to:

• Explain why productivity and effectiveness are critical for the success of the 21st-century administrator
• Develop self-management which will enable professional advancement
• Employ their thinking skills to facilitate turning problems into opportunities
• Apply the power of a positive attitude in the workplace
• Build excellent relationships with people at all levels
• Plan and organize to maximize their use of time and improve their performance at the office

Target Audience

Administrators, office managers, personal assistants, and any member of the general staff wishing to improve their skills and challenge themselves to excel in their mission at the office.

Target Competencies

• Self-management
• Attention to details
• Creativity
• Building bonds
• Emotional intelligence
• Organizing
• Planning