Competent facility management can make a huge difference in the value an organization will derive from its facilities. A number of techniques and processes have been developed over the years to effectively manage both office and residential facilities. This course adequately addresses these and gives persons saddled with this responsibility the requisite knowledge and skills to adequately deliver results.  

Overview of Concepts and Deliverables Provided 

• Asset management and facility management:  What’s the difference?  

• Taking charge of the relationship with the end-user – how to establish standards, determine needs, survey for success, and build the relationship for the future  
• Team Exercise – Bid Specification Preparation for Custodial Outsourcing  
• Four approaches to maintenance and how to use them to build the Master Schedule: Preventative, Proactive, Reactive, and Run-to-Failure  
• Eyes Wide Open –  Looking around at the laws and code that can financially cripple the business and facility: ADA compliance, municipal code compliance, Indoor Air Quality, security, third party premises liability, and safety  
• Technical Skills vs. Management Skills:  Why many facility managers rely upon previous technical, engineering, and maintenance skills to solve management problems…but is it the best approach?  

• Skills Update:  How and when to negotiate and contract for outsourcing services such as maintenance, custodial, security, and space design  
• The “bottom line” checklist:  where to look for energy management savings, risk-management costs, and soft dollar expenses  
• Emergency Action:  changing trends in facility management  

Target Audience 

This program is designed for Facility managers, office managers, contract administration professionals, and it gives participants the know how to effectively manage their facilities.